We help businesses answer every customer, wherever they write
For a growing number of businesses, the shop counter is a chat window. Orders come in on WhatsApp, questions arrive on Instagram, and complaints land on Messenger, often on one person's phone.
Our story
Why we built SocialChat
When messages are spread across apps and phones, customers wait, two people answer the same question, and nobody can see what was promised. Hiring more people does not fix that. A shared place to work does.
SocialChat brings every channel into one inbox the whole team can use, with an assistant that handles the simple questions and the tools to turn a conversation into an order or a booking.
We build it for small and growing businesses: shops, clinics, academies, travel agents and the agencies that look after them.
What we care about
Conversations are where the sale happens
Customers ask about sizes, prices and delivery in a chat, and they buy in the same chat. Software should follow them there.
People first, assistant second
The AI assistant clears the routine questions, so your team has time for the customers who need a person.
Honest pricing
Every plan includes every feature. You pay for the size of your team and your volume, and Meta's fees are never marked up.
Get in touch
Questions, feedback or a partnership idea? Write to us any time, or browse our guides on the blog.
Bring every customer conversation into one place.
Start on the Starter plan, connect your first channel, and upgrade when your team grows.
